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Microsoft Dynamics CRM Services

Microsoft Dynamics CRM

We have an expertise in providing a broad range of Microsoft Dynamics CRM services including CRM integration, data migration, CRM installation, CRM support and CRM configuration.

Our multi-skilled, techno-functional consultants have many years of experience and understanding of various facets of a CRM implementation project right from requirements gathering, master data management, configuration and customizations of workflows, plugins, user setups, rights management and role centers, end-user training, parallel pilots, go-live hand-holding and support.

We provide industry-specific frameworks and tools which assist organizations to rapidly and effortlessly assimilate Microsoft Dynamics CRM into their prevailing applications and IT infrastructure.

We provide CRM development services by automating the business processes of organizations. Having undertaken the pre-eminent approach and wrapping our solutions into affordable service offerings, allows us to exploit the potential CRM offers.

We try to get the most out of Dynamics CRM, both as a traditional on premise software and on cloud. Some of the services that we provide to our global clients for Microsoft Dynamics CRM encompass consulting, migration, testing, maintenance, and development.

Microsoft Dynamics CRM Services include:

CRM Consulting Services

  • Product Evaluation, Assessment of Needs & Selection
  • Proof of Concept (POC), Social CRM & CRM Analytics
  • Sales & Marketing Planning, Management & Automation
  • Accounts Management with Collaboration & Deep Insight
  • Intranet, Internet Facing Development (IFD) & Multi-Tenancy
  • Social CRM Planning & Deployment Strategies

CRM Implementation Services

  • CRM License Sale, Global Rollouts & Change Management
  • Fresh CRM Implementation, Re-Implementation, Troubleshooting
  • FIT & GAP Analysis along with Data Migration & Conversion
  • Effective Enterprise Data Management
  • CRM Demonstration & CRM Training

CRM Upgrade/ Porting Services

  • CRM Porting & Upgrade Evaluation & Transition Support
  • Move from On-Premise to Cloud and Vice-Versa
  • Porting from your Legacy CRM to Dynamics CRM

CRM Customization Services

  • Customized CRM Dashboards, Workflows, Plugins & Add Ons Development
  • Customize System Entities, Attributes, Views, & Forms
  • Business Intelligence and MIS Reporting Using SSRS / SQRS
  • Effective Customer Service & Engagement related Enhancements

CRM Integration Services

  • Sharepoint, Portals, Office 365, Yammer, Skype, Lync, Insideview Integration
  • Lotus Notes/ Exchange Server Integration
  • Legacy Systems / ERPs Integration
  • Social Listening & Social Tools Integration
  • Web Services / Scribe / SSIS Integration
  • Real Time / Batch Integration
  • Computer Telephony Integration (CTI)
  • Unified Service Desk Integration

CRM Support Services

  • Ongoing Maintenance, Troubleshooting, Support and Enhancements
  • FTE Based, Fixed Cost, Hourly Resource Augmentation Models
  • Product Administration Support

The team members at hitech are Microsoft Certified, they remain regularly updated with new certifications and skill sets from time-to-time:

Microsoft Dynamics CRM Certifications

  • Microsoft Dynamics CRM 2011 Application
  • Microsoft Dynamics CRM 2011 Customization and Configuration
  • Extending Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 2011 Installation and Deployment

As a leading business service provider of Microsoft Dynamics Customer Relationship Management (CRM) solutions, hitech delivers cohesive industry resolutions that help organizations categorize profitable opportunities to upsurge sales, expand customer management, and reinforce customer loyalty.

Contact us to get Microsoft CRM services at [email protected].