Microsoft Dynamics Partner Services
hitech’s Microsoft Dynamics Partner Services team, leverages the capabilities of Microsoft Dynamics NAV, AX and CRM product line to deliver implementation support, customizations, post-implementation support, third party integration solutions, and the like.
Today, the Microsoft Dynamics partner channel faces unique challenges not just from competing products but also from technological advancements. The traditional model of having a product-centered technical and functional focus is no longer efficient.
The ever-evolving Microsoft technology stack especially the Office, SharePoint, SQL Server BI, Windows Phone and the .NET platform and others like eCommerce and mobility provide advanced and seamless integration with the Microsoft Dynamics products thus forcing the partners to re-think their resource and competency strategies.
Resource and skills can no longer be focused on C/SIDE or MorphX only. Partners now need to staff resources from a variety of technologies; desktop, web and mobile and this could exert immense pressure on the ever-reducing margins.
Partners, especially mid-level to large, are specifically challenged more because of their wide scope of activities, geographical reach and domain expertise. hitech’s resources are specifically geared to address this scenario and we have structured our partner services portfolio to ensure that Microsoft Dynamics partners have access to wide range of technological skills.
Our experienced management team brings to the table decades of hands-on leadership expertise in software application development, business consulting planning and implementation, and an extensive understanding of various industry verticals.
Microsoft Dynamics Partner Service Offerings:
- Pre-sales support
- Requirements study and Fit-Gap analysis
- Solution architecture and design
- C/SIDE, .NET, SSRS development, plug-ins and custom workflows in CRM
- Develop excel or SSRS Reporting using Microsoft SQL server and delivery on SharePoint portal
- Design and develop mobile or web applications integrated with the ERP and CRM system
- Design and develop integration solutions – Data ports, XML ports, .NET, EDI, Web Services and 3rd party APIs; e.g. Amazon Marketplace
- Bug testing and resolutions
- Implementation support – configuration & set-up, data migration, customization, user training
- Version upgrades – includes add-on products and customer specific implementations
- Add-on development – new features, localization, online help & manuals, testing
- Support Services – application of hot fixes / service packs, help desk
hitech has partnered with Microsoft dynamics to provide the best services to its clients by augmenting the resources and competencies of Microsoft dynamics. We have a highly experienced team of consultants, project managers, training and support staff.
We specialize in Microsoft Dynamics NAV, AX and CRM product line from the Microsoft Dynamics family. Our team comprises of product experts with deep knowledge and experience of providing cutting-edge solutions and services to the Microsoft Dynamics partner channel, worldwide.