Customer Relationship Management – CRM Development Services
Set up Enterprise Level Software – MS Dynamics CRM 2013 with Outlook Integration, along with Mobile & Tablet Apps, to streamline Entire Sales Process.
Our CRM expertise ranges across the consulting, acquisition, integration, implementation, IT landscaping, up-gradation and support solutions.
We extend our Microsoft Dynamics CRM services to help our clients integrate customer demographics for clarity and a strategic approach for streamlined functionality and higher profitability.
Our Microsoft technology integration experience, insights, extensive business process knowledge & Microsoft’s leadership in enterprise-ready technologies put together; gives us that added advantage to strategize and implement customer relationship management (CRM) for various businesses in diversified industries. Our CRM solutions are delivered across Cloud, Social Media, Mobile, Master Data Management and Real Time Analytics.
Customer Relationship Management Service Offerings:
- CRM Strategy and Solution Acquisition Consulting: We help you classify and handle customer segments, nurture customer centric activities and instrument customer satisfactory strategies, while associating the existing processes and apparatus.
- CRM Implementation: We extend support across CRM implementation and hence add value to your organization. Our services handhold client’s through initial stages of CRM review and selection – Project management, software licensing through finalization stages of CRM system customization – data migration and the most important, user training and support.
- CRM Integration: CRM services ensure hassle free integration of your website and CRM functions, bringing in valuable customer information directly to your CRM. This can help you to manage your customers, contacts, leads and opportunities in the best possible manner.
- Ongoing Support and Maintenance: We provide complete support and maintenance assistance to help the end user get accustomed to the new CRM. Maximum utilization of CRM in an apt manner helps organizations get the best returns on their investments. Our predefined support solutions cover administrative aspects of ongoing support & data maintenance including data accuracy, up-to-date & relevant data inventory to ensure your CRM system remains effortlessly assimilated to your evolving business needs.
- Version Upgrades and Migration: We provide up gradation and migration solutions aimed at enhancing the existing CRM capabilities offered by ever changing server platforms and browsers. This calls for some changes to the software and platforms in use by the CRM.
hitech is an accepted and acknowledged leader amongst CRM service providers, in both performance and strategy. Our CRM services to clients including Fortune 500 companies are well appreciated. Our in-house team of skilled professionals delivers CRM services and solutions ranging from acquisition to integration and implementation to migration & maintenance.