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Operational Models - Simple Outsourcing

A plain outsourcing model can be most simply defined as outsourcing the business processes to a services provider, rather than getting it done inside the organization.
 
Outsourcing of non-core business activities has become one of the most preferred ways to reduce cost and tap pools of skilled professionals from around the world. This generally results in savings of at least 40%-50% and gives a tremendous competitive advantage to your organization.

This model has worked very successfully and is based on mutual trust and confidence. To make sure that there is no communication gap, we normally sign a Service Level Agreement (SLA), which will define metrics for:
  • Scope of Service
  • Quality
  • Turnaround Time
  • Confidentiality
  • Non-Compete
  • Price
  • Payment Terms and methods

Advantages of Outsourcing

  • Savings of at least 40%-50% due to Economies of Scale
  • Reduces your firm’s risk exposure to changing technology or buyer preferences
  • Reduces risk of over/under staffing as fluctuations in headcount resulting from peaks and valleys in demand are minimized
  • Allows you to focus on your Core Business
  • Helps develop internal staff as they have more time to focus on innovative activities
  • Improves employee/customer satisfaction with higher value addition
  • Makes best use of competitive resources available worldwide
  • High speed and low cost of Telecommunications
  • Online operations possible from any location
 
 
 

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